Stability isn't luck. It's design.
It’s not bad luck. It’s usually a mix of hardcoded environment variables, half-finished CI/CD pipelines, no proper health checks, and whatever staging infra was last touched "during the big refactor".
Every time something goes down in the middle of a sales call, it's a reminder that your infra is duct-taped instead of engineered.
These aren’t fancy - they’re what baseline professionalism looks like. You don't need a full platform team. You just need consistency.
You don’t need a multi region service mesh running 47 microservices. You need one reliable container, a fast deploy cycle, and clean logs.
Kubernetes? Maybe. But only if it’s solving real problems, not introducing new ones. For many early B2B teams, a Docker Compose setup with sane backups is still better than an overengineered cloud spaghetti.
It’s about predictability. Not 9s of uptime - just not crashing in front of a lead.
If your team is stuck firefighting and losing confidence before every sales call, it’s time to pause, audit your infra, and clean it up.